Terms & Conditions

Terms & Conditions – Therapy Session Booking

These Terms & Conditions govern the therapy services provided by Ilashree Anand Goswami, doing business as Ilashrei Anand (hereafter “Service Provider”). By booking a session with Ilashrei Anand, you (“Client”) agree to and accept these Terms & Conditions.

1. Booking Confirmation
• A session is considered booked when full payment is confirmed.

2. Cancellation & Rescheduling
• Sessions may be rescheduled only if requested at least 48 hours before the scheduled start time.
• To reschedule, email [email protected] with your preferred new time.
• If no slots are available, a reschedule may not be possible.

3. No-Show Policy
• If the Client does not attend the session and fails to provide 48 hours advance notice, the session is considered a no-show.
• No refunds or additional reschedules will be issued for no-shows.

4. Refund Policy
• Once a session is booked and paid for, no refunds will be issued under any circumstances.

5. Acceptance of Terms
• By confirming and paying for your session, you acknowledge that you have read, understood, and agree to these Terms & Conditions, including cancellation, refund, and no-show policies.

Steps to Cancel/Reschedule an appointment on the website:

1. Click on the My Account button.
2. Enter your email id that was used to book an appointment to receive an access link to your inbox.
3. Click on the access link received on your email id. This will open your inbox.
4. Click on the Appointments tab. You can reschedule/cancel your appointment by clicking on the edit button present next to each appointment.

Disclaimer: You can Cancel/Reschedule an appointment only 48 hours prior to your appointment.

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